Affiactive BS answers - Time for Action

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Erik

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This letter i just send to The Gambling Commissioner of Curaco

To Whom it May Concern,

my name is Erik Hendrikus Cornelis van der Geest and i am an Affiliate promoting one of Affactive affiliates brands WinPalace Casino
licensed within your laws: WinPalace Casino is licensed in Curacao and it is owned and operated by Netad managment company Curacao.
On the site itself i cant find any licence number.
I am writing to you in regards to my Affiliate Payment not being made and their refusal to do so.

Please see below a forum thread where i debate the situation:

https://www.affiliateguarddog.com/community/threads/april-payments.7512/

https://www.affiliateguarddog.com/community/threads/april-payments.7512/page-2

I will be offering you some specific information regarding my affiliate account and hoping that you might be able to take actions and solve the issue.
To be honest you are my last resource and their business practice is unacceptable.

Username: CasinoCribs
Casino: WinPalace
affiliate program: www.Affactive.com ( Wilton Bay Limited )
Payment done to me: 0
Total due to me:$ 1440

Please find attached two screenshots (which i was able to take before they closed my account) one which shows the money being sent to me (but i never got my money) and second screenshot with the players traffic, registrations and deposits.
Please note that i have been informed that all players i have sent will have their accounts closed also but that is not the case.
Since they will not offer me any information i hope you can investigate the case and help me out.
The bottom line is that they will not pay me and they also do not give any specific detailed information why i don't.
Their business practice is that they are right and the customer is wrong. Also they believe that they are untouchable and in my situation have been many other people.
I hope that by taking matters further justice will prevail
Thank you very much in advance and looking forward for your reply.
Respectfully,
H.c van der Geest ( Erik )
 

admin

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The Affiliate Management team has been notified of the new post.
 

clara.affactive

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Hi Erik,


clearly this shouldn't be done here. This section is created for a communication channel with our affiliates.

Please stop spamming us...
 

Erik

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Hi, Yes this section is created for communication and you do not communicate you just take decision without any jurisdiction. And...you mean this shouldn't be done here? i have tried to discuss with you but you didn't listen therefor i will be making sure you guys are going to pay.
PS You scammers do not call me a spammer
 

admin

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clara.affactive

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Erik,


we have 2 threads where we can chat about this. Please stop spamming.

thanks
 

Erik

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I will not participate in any conversation with you from now on but i will keep you posted on how matters are solved
best regards,
Erik
 

admin

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clara.affactive

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Please stop creating new posts about the same issue that is being discussed in 2 other threads.
 

Guard Dog

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This issue must be taken offline guys. I'm closing this thread for the same reasons as mentioned in the previous thread. It sounds like it is with the appropriate regulatory outfit anyway.
 

admin

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admin

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A reminder is sent to all affiliate managers.
 

admin

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A reminder is sent to all affiliate managers.
 
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AffActive
INFO

  1. AGD Terms Certification:
    Terms Warning
  2. Have Retroactively Changed T&C's?
    No
  3. Have Negative Carryover?
    No
  4. Are Casino Earnings Bundled?
    Yes
  5. Missing Admin Fee:
    No
  6. Ambiguous Termination Clause:
    No
  7. T&C updates not emailed:
    No

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