10Bet Adds Predatory Terms

Discussion in 'Casino Industry Buzz and Terms Alerts' started by Guard Dog, Aug 16, 2012.

  1.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    10Bet Adds Predatory Terms

    Terms spidered on May 31st, 2012 07:05 AM
    SUMMARY: 10Bet have added a Minimum Player rule (Retroactive in May) and updated their commissions calculation (Retroactive in June).


    Minimum Player Rule

    4.6. Your 10Bet affiliate account must have a minimum of 5 active referred Customers before you will be eligible for any affiliate payment.

    Commissions Calculation

    4.2. We calculate NET REVENUE as "Net Revenue'' is the Gross Revenue MINUS Chargebackamount staked by Players in the relevant calendar month less: returns (winnings), any bonuses paid, Bonuseschargebacks, Taxes taxes, betting duties and any Software Royalties
    third party license fees.


    SUMMARY: 10Bet have added predatory terms to their affiliate contract, do not promote this company.


    10Bet Adds Predatory Terms
     
  2.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    AFAIK they always had this minimum 5-player rule - at least back as far as 2009.
    But they may have removed it & then put it back recently?

    Does that term say min of 5 players per month, or just 5 players any time after you start promoting them?

    KK
     
  3.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    It sounds to me like you have to refer 5 players before you start earning. (my take on it). After that... who knows. Imagine sending 2 whales and then never getting another 3 signups :)
     
  4.  
    bonustreak

    bonustreak Administrator Staff Member

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  5.  
    CaseyM

    CaseyM Affiliate Guard Dog Member

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    urgh glad I don't promote them, it happens way too often that I promote sites then they get predatory terms added. I really appreciate AGD, I hope the community knows the true difference between you guys (working for the good of affiliates) and other forums working for the good of the $$$

    Your info is very useful though e.g Casino Lucky Win
     
  6.  
    10BetAffiliates

    10BetAffiliates Affiliate Program Representative

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    Aug 29, 2012
    Hello there!

    Thanks for your comments. I would like to confirm that always had the 5 players minimum rule in place – the reason for this is to ensure that affiliates who sign up actually do promote us to an adequate level, hence both parties benefit from better performance. Of course, we’re open to make an exception for a special case and we pride in our flexibility with each and every affiliate.

    To clarify - the rule means that an affiliate should have referred at least 5 depositing players, before we start paying out the commission. The commission of course is accumulated in the affiliate account and released once the requirement is met.

    We moved to a new affiliate platform this May - Income Access. I guess due to the migration there was some mistmatch with the terms, which may have lead Andy to think we added it retroactively.

    If you have further questions about 10Bet Affiliates, please feel free to contact me anytime :)

    Thank you!

    Nicole
     
  7.  
    tryme1

    tryme1 Affiliate Guard Dog Member

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    In theory, I have no problem with the '5 player minimum' rule. After all, Bet365 have it. But, the problem here is: 10Bet are not Bet365.

    Picking up 5 players at Bet365 is fairly straightforward: they have a huge amount of sports betting markets, their odds are always competitive and they offer an extremely strong in-play selection. This means that most sports gamblers outside of the US will be happy to have Bet365 as one of their go-to bookmakers.

    By comparison, 10Bet's odds (I'm particularly talking about football here) are not as good, they have less markets to bet on and their in-play offering is more limited. That means, of course, less sign ups and less depositing players.

    So, as an affiliate, 10Bet are a harder sell than Bet365. Additionally, because - as an affiliate - I know I won't get paid until I have 5 active players, I'm going to push other bookies that don't have this rule more strongly than 10Bet. So, if 10Bet and someone else offer the same 'best price' for a bet I'm tipping, then I will recommend the 'someone else' to my players.

    This definitely isn't in 10Bet's interests. I guess what I'm saying is unless you are truly the market leader, a 5 player minimum rule is actually going to work against you.
     
  8.  
    PedroM

    PedroM New Member

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    Hi 10bet!

    Your words are pure lie!

    I have more than 90 deposit players, yes 18x the quota and never receive a single payment since 2009 (before that, between 2007 and 2008 I receive some hundreds, but was a pain to receive it).

    When you move to income access (the new plataform) you "forgot" to pay me 1,355.59€!

    A few days ago, some new affiliate manager contact me to restart promoting your company, I try to get paid and he comes with a great solution (for 10bet), as I have a negative commission since the new platform change, instead of pay me the value who should be with me at least since April (when platform changes happen) he credit the amount as "a bonus".

    And if you ask If I try to solve this before, the answer is yes, I try to with previous AM, Alexander. The answer was always I didn't have (on the moment) 5 active players.

    So your quotas is not like bet365 (not even close), where affiliates need to refer 5 costumers before start to receive payments. You have very predatory terms where you change your T&C just to not pay affiliates.

    Once again, I refer more than 90 deposit costumers, you made profit since 2007 with my referred costumers.

    I have all documentation proving my allegations, have screenshots of everything and the emails stored.

    So If you want to prove your minds change and now your are again "a good program to promote" you need to pay me the money owned. I don't want to be contacted privately, all you good will (or lack of...) is to be show on the fórum.
     
  9.  
    PedroM

    PedroM New Member

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    Sorry for the double post, but I want to add some screen shots and some more information.

    Fact: I start promote 10bet on 2007 and referred more than 90 deposit costumers.

    I try to receive my money on 2010, when Alexander (Affiliate Manager) start working on company (or at least start to communicate with me as my affiliate manager).

    Before that I try to solve this with Roy MecKenzie (everybody who works whit 10bet know Roy!).

    "
    Delivery-Date: Mon, 21 Jun 2010 07:05:34 +0100

    Hi Pedro,

    You have accomplished 0 successful acquisitions during the last quarter. In order of receiving your monthly revenue share, a minimum of 5 acquisitions should be achieved no later than the 1st of July 2010. Your balance will be released immediately when this is completed.

    Please let me know if you have any further questions."

    On April 2012, I still have active costumers and new signups as you can see here:

    10bet-April-2012.jpg

    Records show I have more than the 5 active costumers after moving to income Access (2 Years later) - Some data are blank due costumers privacy:

    10bet-2.jpg

    On April no money was paid (as before), not even on next months:

    10bet-3.jpg

    As all can see, a "magic" credit as a bonus only when my commission was negative (3 months later and on a very convenient time), despite that, money should be paid on April/May.

    As everyone can see, my players are not "bogus" players, have medium deposits and some continue playing after 5 years!!!

    So, 10bet, how it will going to be? You will pay the money you own me for the service I provide, showing your company now is a reputable company who honour affiliate agreements or you will not pay and not even will answer to this thread?

    btw my affiliate ID is on screenshots (just see the site ids).
     
  10.  
    10BetAffiliates

    10BetAffiliates Affiliate Program Representative

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    Hi Pedro,

    First of all I would like to inform you that your commission will be paid regardless of the negative balance you've generated since April 1st.

    The move to the new affiliate platform required a lot of data to be brought over and you should not be the one to carry the responsibility about the late migration of your balance to the new affiliate account.

    As for the way your previous balance was credited into your account using a “bonus”, it’s important for you to know that this is the only possible option to deposit money into affiliate accounts on the new platform.

    Regarding the minimum of 5 active customers, we are doing our best to differ the frauds from the legitimate affiliates. Therefore we expect affiliates to be bringing the minimum of 5 active players during the first 3 months with us or if not achieved- for a given quarter.

    We might reevaluate this rule drawing conclusions and inform on this forum.

    Best Regards,

    Nicole
     
  11.  
    PedroM

    PedroM New Member

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    I'd like to made a quick update on this thread.

    Roy contact me today assuring he we look to the issue and some hours later, after analyse my account, contact me again with good news.

    So now I'm expecting the payment on a 7 days period and I will keep everyone informed about this issue.

    If payment really arrive on my account on this next 7 days that shows 10bet is on the right track to be again a good program (like was on 2007).
     
  12.  
    PedroM

    PedroM New Member

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    Hi all,

    After Roy conact me, everything as solved quickly and 10bet already paid me.

    This show 10bet is already on the good track to be a reputable program.

    As I get paid I will restart the promotion of 10bet.
     
  13.  
    Ermin

    Ermin Member

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    How is 10bet now in 2017? Im getting request to start working with them, anybody could share their expirience with them?
     
  14.  
    Ermin

    Ermin Member

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    Update, i tryed to work with them and must say the worst company i have ever worked with in my 10 years. They dont have a problem to just change you comission like if you have 40% and in the end of month they can say no it was not so good numbers so wh change to 10% (yes even backwords)=) Also they seem to have this awsome policy that if you ask them to payout your hardearned money they actually need you to prove to them that you will continue work with them in case for them to make your payment.

    I would recommend evry affiliate to add them to their blacklist, couse its a waste of trafic and players are also gonna notice same thing probably which means bad bizz and also bad recomendations which as well results in that your site is bad as well.
     
    AussieDave and KasinoKing like this.
  15.  
    Biti

    Biti Active Member

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    Worst of the worst. Really everything is crap on this program. From player experience to performance, from affiliate managers to terms and their behaviour. You can't trust them, not even if things are written down.

    Very annoying program trying to be the big shot at conferences with their booth.
     
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  16.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    As this old thread has been dug up...
    I am currently in battle with these jokers: They retroactively changed my deal without so much as telling me - and now they are refusing to pay commission I've earned for the last several months unless I send them 5 NDPs in 1 month...
    Totally shocking behaviour - and as they have just about the WORST welcome bonus anywhere, I'd be doing well to get 2 NDP's a YEAR!

    KK
     
  17.  
    PaaskeUK

    PaaskeUK Affiliate Guard Dog Member

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    they did the same to me mate years ago those scumbags. I had a crazy good deal! no negative carry over and also 40% revenue. I earned very well with them suddenly i was contacted and told sorry that deal is not here anymore as my manager left suddenly. Then next thing was months after all revenue went strangely anyway suddenly no earnings only very small amounts. Would not be surprised they shave players as well. So they can stick it up where the sun dont shine imho now :(

    But because i kept discussion this with them they did pay me that months earnings. So keep at them and say can not be right at least pay me this months earnings. They should come around and do this for you since u were on a deal with them.
     
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  18.  
    AussieDave

    AussieDave 17 years & still going!

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  19.  
    Biti

    Biti Active Member

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    Meanwhile, VS hasn't resolved anything yet. Until that moment, I won't drive any traffic to them.

    Being vocal and act, it's the only thing that helps. If you give a kid that don't want to eat vegetable, candies all the time, the kid will never eat the vegetables.
     
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  20.  
    AussieDave

    AussieDave 17 years & still going!

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    Here it is from the horse's mouth so to speak:
    http://www.gpwa.org/forum/videoslots-affiliates-status-change-agd-updated-231517/p2.html#post853741

    When were they rogued?
    If they've been working around the clock (which means 24/7) and they've had 5+ weeks, then their Dev Team has had 840+ hours to complete this task....

    Yet, the most important data is again MIA :rolleyes:

    This is exactly why (imho) they should have been kept in the doghouse until ALL this data was added, not beforehand.

    After thought:
    When all the data (including deposits/withdrawals) are returned to the aff backend, will ALL the historical data of the last 4+ years where deposits/withdrawals etc., etc., were not present, will this be retroactively accounted for, and reflect on all those years it wasn't present???!!!

    Or will the deposits/withdrawals and other data only be valid from the date (going forward) when the missing-data is reistated to the aff backend?
     
    Last edited: Jul 2, 2017

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